Every April, The Association of Manufacturers of Domestic Appliances (AMDEA) run a campaign to encourage people to register their home appliances with the aim of improving ownership data in the event a safety repair is needed.
They’ve created a web portal, offering owners a simple way to register all of the appliances they’ve purchased in the last twelve years. The portal gives you access to the product registration pages of over 60 brands of domestic appliances, including most of the UK’s top selling brands of white goods.
A YouGov survey carried out by AMDEA in December 2018 found that, of 170 million white goods in use in UK homes, less than a third (31%) are registered. This means owners are leaving themselves untraceable if a recall is needed.
In a small number of cases, manufacturers may identify problems with an appliance once you’ve had it for some time. They’ll need to contact you to get the fault corrected as quickly as possible; and in most cases, a quick in-home fix by a qualified technician will remove any risk. It can be difficult for manufacturers to trace customers if the appliance is not registered.
In order to register your appliance, you’ll need:
The brand: you can click on a logo or search for the brand name
Model name: this can be a name or number
Serial number: this is normally between 10 and 16 digits and is displayed on a plate on the appliance
Purchase data: if you don’t remember exactly when you purchased your appliance, the approximate day, month and year will be okay
It's really important you register your appliances, so you can be alerted to any faults or product recalls. In this case, it wouldn’t be covered under any appliance insurance plan you may have – you’d need to follow the guidelines issued by the product manufacturer.
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