Why you need home emergency cover

When a pipe bursts, the boiler packs up, or the electrics suddenly fail, it's never at a convenient time. In fact, emergencies seem to have a knack for happening just when your local tradespeople have shut up shop for the night or taken the weekend off.

That’s where home emergency cover comes in — and not just any cover, but one that actually works for you when you need it most.

Emergencies don't wait for 9 to 5

Here’s the thing: Boiler breakdowns, for example, don’t follow office hours. They often strike when you actually need heating and hot water — early in the morning or in the evening. And research shows that Saturdays* are the most common day for boiler issues to be noticed. That’s when you’re more likely to be home, trying to run a bath or fire up the heating.

But try getting an engineer out on a weekend or late at night without cover? You’ll be met with:

One Call. Sorted.

With HEA’s 24/7, 365-day claims line, one phone call is all it takes.

We'll:

• Take your details quickly and efficiently

• Find a qualified tradesperson from our trusted network

• Dispatch help as soon as possible, whether it's day, night, or a bank holiday

No frantic Googling. No waiting around for quotes. No being left in the cold.

Why Home Emergency Cover makes sense

Beyond convenience, it's about peace of mind. You’re not just insuring your home — you’re insuring your ability to carry on with life, even when the unexpected hits.

And with the UK facing a shortage of plumbers and electricians — over 170,000 new recruits needed by 2032 — availability is only going to become more of an issue.

With HEA, you’ll skip the panic, skip the stress, and get help when you actually need it.

*https://www.hpmmag.com/news/data-reveals-most-likely-date-for-uk-boiler-breakdowns