Get in touch - Home Emergency Assist : Home Emergency Assist

Home Emergency Claims

Policies administered by UK General Insurance:
Call: 0330 1244 532

Policies administered by Legal Insurance Management Ltd:
Call: 03300 948 650

24 hours a day, 7 days a week

Appliance Claims

Call: 0330 1244 531
Mon-Fri 9am to 5pm

Speak to us

Call: 0330 09 48 301
Mon to Thurs: 8am-7pm, Fri: 8am-4pm, Sat: 8am–2.30pm

Write to us

Email: customerservice@homeemergencyassist.com

Holland House
20 Oxford Road
Bournemouth
BH8 8EZ

When the worst happens, we’re here for you...

Great price. We had to call on HEA after just one week as our boiler had an overflow fault. The engineer came within 2 hours and fixed the problem. Great service.

Home Emergency Assist is an appointed representative of Insure Group Limited which is authorised and regulated by the Financial Conduct Authority. FRN: 584710. You may check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768. This website is intended for customers based in the UK and is therefore subject to the UK regulatory regime(s).

Home Emergency Assist is registered in England and Wales (Company Reg: 08279496). Registered office: Holland House, 20 Oxford Road, Bournemouth, Dorset, BH8 8EZ.