0330 094 8301

Contact Home Emergency Assist

If you have any questions or require assistance, please get in touch and we'll be happy to help.

Speak to us

If you would like to get a quote for a new policy:

Call: 03330 032 999

Monday to Thursday: 9am – 6.30pm
Friday: 9am – 3.30pm
(Closed bank holidays)

If you need to talk to us about an existing policy:

Call: 03330 034 999

Monday to Thursday: 9am – 5.30pm
Friday: 9am – 3.30pm
(Closed bank holidays)

Home Emergency Claims

Claims relating to Home Emergency, Plumbing & Drainage, and Boiler cover.

Online claim submission 24/7

(Online claims will be processed Monday – Sunday, 6am – 11pm)

Call: 0330 0948 650

Phone lines open: 24 hours a day, 365 days a year

Write to us

So that we can help you, please include your policy number or full name and postcode.

Sales: sales@homeemergencyassist.com
Services: customerservice@homeemergencyassist.com
Complaints: complaints@homeemergencyassist.com

Ground Floor
4c New Fields Business Park
Stinsford Road
Poole
BH17 0NF

Appliance Claims

Claims related to home appliance cover.

Online claim submission 24/7

(Online claims will be processed Monday – Friday, 9am – 5pm)

Call: 0330 124 4531

Monday – Friday, 9am – 5pm
(Closed bank holidays)

Please note, claims must be reported within 48 hours of the emergency occurring. Claims reported after this will not be accepted.