Cookies

By using our website, you agree that we can place cookies on your device.

About cookies

A cookie is a small text file that is sent to and stored on your computer, smart phone or other device whenever you visit our website.  Each cookie is unique to your web browser.  It allows us to compile data about our website users to help us to improve the service we provide. It also allows us to identify your computer therefore recognising repeat users of our website and observe user behaviour.  Cookies make the interaction between you and the website faster and easier.

How we use them

We may attach a cookie to your browser when you visit our website. The data we collect is only used for tracking and analytical purposes and does not identify individual users to us.  We don’t sell the information collected, nor do we disclose it to third parties, except where required to by law (for example to government bodies and law enforcement agencies).  Passwords and credit card numbers are not stored in cookies.

How to manage them

The browsers of most computers, smart phones and other web-enabled devices are typically set up to accept cookies.  If you wish to amend your preferences for our website or any other websites, you can do this through your browser settings.  Your browsers help function will notify you when you receive a new cookie, how to prevent your browser from accepting them and how to disable them altogether.  You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.

How to disable them

As most web browsers accept cookies automatically, you can choose to disable this function within your browser settings. It is important to note however that without this function some features on our website may not work properly without them.

Further information can be found at http://www.allaboutcookies.org

When the worst happens, we’re here for you...

Great price. We had to call on HEA after just one week as our boiler had an overflow fault. The engineer came within 2 hours and fixed the problem. Great service.