0330 094 8301

Complete Home Emergency Cover

Competitive pricing
24/7 Emergency Claims Line
30-Day Price Match Guarantee
Rated ‘Excellent’ on Trustpilot
Get a Quote

See how we compare to other providers below!

Monthly Price
Annual Price
Trustpilot Score

Boiler Service


£18.00 a month

£216 a year.

Annual Boiler Service

£21.00 a month

£252.00 a year

Annual Boiler Service

£22.00 a month

£264.00 a year

Annual Boiler Service
British Gas

£26.00 a year

£312.00 a year

Annual Boiler Service

* prices correct as of 04.05.22 based on prices quoted on competitor websites for new business.

Our Premium Policies Include

30 Day Money Back Guarantee

14 Day Cooling Off Period

Unlimited Cover Limit

Boiler Replacement Contribution up to £500

Dedicated UK 24/7, 365 days emergency claims line

UK network of qualified Gas Safe registered engineers

Not available for landlords or boilers over 15 years old

30 Day Price Promise

Find like-for-like home emergency insurance elsewhere within 30 days of your purchase and not only will we match the price, but we'll refund the difference too!


  • What is Complete Home Emergency Cover?

    Our Complete Cover package will ensure that you’re protected against unforeseen breakdowns with your boiler and central heating and plumbing and drainage systems. It additionally protects you against problems with your water supply and gas supply pipes, along with home securities, including lost keys, roofing and pest removal.

  • Why is Complete Home Emergency Insurance important?

    Complete Home Emergency insurance is highly recommended to ensure that if your boiler breaks down, you don’t experience heat loss for long periods of time. This insurance is especially important in the winter months when your home requires extra heating.

    You never know when the worst will happen, and our boiler breakdown cover can help you save on large repair costs and prevent you living in uncomfortable conditions.

  • Why choose Home Emergency Assist for your cover?

    By choosing Home Emergency Assist for your complete home emergency insurance, you’ll receive 24/7 support through our dedicated claims line. Our helpful and professional service means you can trust us to provide you with reliable and affordable cover. You can get a quote in minutes too!

    Unlike some other providers, we’re also fully FCA regulated which means you’re buying an insurance policy from us rather than a maintenance contract. This gives you extra protection and reassurance that we’ll provide you with clear, honest information.

    Don’t just take our word for it though – look at our ‘Excellent’ Trustpilot reviews.

  • How do I make a claim?

    Making a claim couldn’t be easier. Find out more about the claims process below.

    1. Call our team within 48 hours of the incident occurring (anything after this will not be considered an emergency).
    2. We aim to provide 24 hour support to make a repair or provide a replacement.
    3. Once the job is done, you’ll sign to confirm you’re happy with the service and we’ll settle the bill (within your cover limits) with the engineer directly.

    To find out more about our claims process, visit our dedicated claims page.

    Please note, there is a compulsory £60 excess on all claims made within the first 90 days of the policy start date. This doesn’t apply if you’ve included a voluntary excess.

Not sure what cover is right for you? Give us a call on 0330 09 48 301