This is the best option if you’re only looking for help in emergency situations; those’oh no’ moments such as the complete loss of heating and hot water or your only toilet has stopped working. You’ll have access to approved engineers 24/7, 365 and you’ll be covered up to £3,000!
your call out fee
your billing
£3,000 Cover Limit
£3,000 Cover Limit
£3,000 Cover Limit
Our Enhanced Policies Include
30 Day Money Back Guarantee
14 Day Cooling Off Period
£3,000 Cover Limit
Optional Annual Boiler Service
Dedicated UK 24/7, 365 days emergency claims line
UK network of qualified engineers
30 Day Price Promise
Find like-for-like home emergency insurance elsewhere within 30 days of your purchase and not only will we match the price, but we'll refund the difference too!
FAQ's
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What is Enhanced boiler and heating insurance?
Our Enhanced boiler and heating cover offers you complete protection in the event of you experiencing complete boiler and/or central heating failure which results in the loss of heating and/or hot water.
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What is Enhanced plumbing and drainage insurance?
Our Enhanced plumbing and drainage cover offers you protection if you experience damage to or failure of the drainage system where water damage is likely.
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What's the difference between Enhanced and Premium Cover?
Our Enhanced Cover offers you protection in the event of experiencing complete heating/hot water loss or damage to or failure of your plumbing and drainage system.
Our Premium Cover offers you the same protection in the event of complete loss/failure to your boiler and central heating or plumbing and drainage systems along with the additional reassurance that we’ll repair or rectify any leaks within your boiler and central heating system and replace any leaking pipes. We’ll also repair taps and restore toilet facilities.
Important Documents
Call out fee
This is the call out fee you’ll pay towards any claim you make on your insurance. You can select a £0, £60 or £95 call out fee option. The higher the call out fee you select, the lower the monthly or annual price you pay.
Billing
Pay annually and you’ll save up to 12%!
You can also choose to pay monthly through our chosen credit provider.
All monthly payments shown include interest.
Boiler & Heating Cover
Boiler: boiler breakdowns can be expensive and inconvenient, so we’ll make sure your boiler is back up and running as soon as possible. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: we’ll protect you against the breakdown of your boiler and central heating system if you’re left without heating or hot water.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Complete Cover
Boiler: boiler breakdowns can be expensive and inconvenient, so we’ll cover the cost of the parts and labour and send an approved engineer to make sure your boiler is back and running as soon as possible. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: we’ll protect you against the breakdown of your boiler and central heating system if you’re left without heating or hot water.
Electrics: we’ll help if you suffer the failure of at least one complete electrical circuit within your home.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Plumbing & Drainage: from burst pipes that will cause internal damage to your home to the failure of the only available toilet, we’ll send our approved engineers to fix the problem quickly.
Pest Removal: if you have an infestation of rats, mice, wasps or hornets in your home, we can help restore your home to normal.
Security: if your home is left insecure and easily accessible to intruders following damage or failure of an external lock, door or window, we’ll make sure it’s safe and secure again.
Access to Home: lose your keys or get locked out of your home and we’ll help you regain entry and ensure it’s left secure.
Roofing: we’ll help if your roof suffers from missing, broken or loose tiles which will cause internal water damage.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Plumbing & Drainage Cover
Plumbing & Drains: from burst pipes to blocked drains, we’ll be on hand to help, getting you back up and running as soon as possible.
Water Supply Pipe: we’ll cover you in the event of a blockage or leakage of your water supply pipe up to your main stopcock.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Emergency
For the moment you need immediate help in your home, such as a burst pipe causing internal damage to your home, the failure of the only toilet available in the property or the complete loss of heating/hot water.
If you want to be covered for ‘non-emergency’ as well then please upgrade to our Premium cover level.
Non-emergency
Less of an emergency but still inconvenient problems in the home such as repairing a dripping tap or replacing leaking pipes.
This is only available with our Premium cover level.
Plumbing & Drainage
From burst pipes to blocked drains, we’ll be on hand to help, getting you back up and running as soon as possible.
We’ll also cover you in the event of a blockage or leakage of your water supply pipe up to your main stopcock.
Boiler Service
Include a boiler service with any of our packages for only £72 a year. This can be added to your basket before your final purchase.
Utilities
This includes electrics and gas supply pipe cover.
Add this for only £15 a year.
Cover Limit
The amount you can claim (up to) in total on the policy each year.
For an unlimited cover limit, select our Premium option.