HEA makes protecting your kitchen appliances simple. Our home appliance insurance covers a wide range of appliances, with flexible options to suit your home and your needs. You can get a free quote online in moments and set up your policy quickly, with friendly support available if you need a hand. And if you need to make a claim, our team is here Monday to Friday, 9am–5pm. Clear cover, helpful service and one less thing to worry about.

Here’s how it works - quick, simple, and stress-free:

1. Call us - or fill out our online form - within 48hrs of the problem starting (after this, it wouldn’t be considered an emergency, and wouldn’t be covered).

2. We’ll arrange for an engineer to visit quickly, during our normal working hours (9am - 5pm, Monday to Friday, excluding bank holidays).

3. Once everything’s sorted, you’ll just need to sign to confirm you’re happy with the work, and we’ll take care of the bill directly with the engineer (within your cover limits).

You’ll find everything you need - including contact details on our claims page.

A quick heads-up - there’s an extra £50 excess to pay if:

• you make a claim in the first 90 days of your cover

• the appliance you’re claiming for is over 6 years old

When you take out cover with us, you can choose the excess that suits you best. In general, the higher the excess you pick, the lower your monthly cost will be.

The two options are £0, and £50.

A quick heads-up - there’s an extra £50 excess to pay if:

• you make a claim in the first 90 days of your cover

• the appliance you’re claiming for is over 6 years old

You’ll have unlimited call-outs, up to the value of your appliance(s) you’ve chosen to protect. Just keep in mind you can’t claim for more than the value you’ve declared for each appliance.

Want the full details? You can check out exactly what’s included (and what’s not) in your policy book.

Yes - we’ll need to see proof of purchase for the appliance(s) you’ve chosen to cover. Without it, we won’t be able to process your claim.

• American fridge freezer

• Cooker

• Cooker hood

• Dishwasher

• Extractor fan

• Freestanding cooker

• Freezer

• Fridge/freezer

• Fridge

• Hob

• Microwave

• Oven

• Range cooker

• Tumble dryer

• Warming drawer

• Wine cooler