Posted on 11 May 2020

Does My Boiler Need Repairing Or Replacing?

Having your boiler break down, especially when its cold outside, can be worrying and stressful; even more so in light of the coronavirus crisis. This is particularly true when you’re not sure if your boiler needs repairing or replacing completely.

In many cases, your broken boiler can be repaired easily and quickly, restoring your warm home. However, sometimes replacing your old boiler for a new, more efficient model is the best course of action.

So how do you know what’s the best course of action?

Safety First

If your boiler is old, it may not meet current regulations or safety standards. The first thing you should do is consult with a Gas Safe/OFTEC registered heating engineer to make sure that it can be safely repaired.  You may find even if it can be repaired, it may still be potentially unsafe and prone to further problems.

By taking out a Complete Boiler and Heating insurance policy with Home Emergency Assist, you can be assured that we will send out a qualified engineer in the event of a complete breakdown of your boiler and, if it were found to be beyond economical repair, a boiler replacement contribution payment would be made*.

Efficiency Savings

Even if your boiler can be fixed, you may find that a new boiler would be more energy efficient and therefore that you could save money in the long run.

Rather than paying for repairs, its worth asking yourself if it’s a good opportunity to replace your boiler and make efficiency savings.

However, if your boiler is already a new, energy efficient model, having it repaired by a registered engineer may be the best course of action.

Frequency of Breakdowns

If boiler breakdowns are becoming worryingly familiar to you, replacing it with a newer model may be the best option as the cost of repairing an older boiler will only increase over time.

Frequent breakdowns can be stressful too; especially over the winter months, so think about whether you’d want to avoid this stress completely and replace your existing boiler with a newer model, which is likely to be lower maintenance.

If, however, your boiler is a newer model already then repairing it is likely to be the better course of action as frequent problems are unlikely.

Its also worth bearing in mind if your boiler is out of its warranty period as you’ll no longer be covered for breakdowns and will need to cover the full cost of dealing with any issues yourself.

Our Complete Cover Boiler and Central Heating insurance is designed to help you if your boiler and/or central heating system breaks down completely, giving you peace of mind that your home will be warm again in no time even while you’re in lockdown.

To find out more about how we’re here to solve your emergency breakdowns with our boiler cover including service and other types of home emergency cover, including plumbing & drains and home appliances cover, contact our friendly team on 0330 09 48 301. You can even request a call back to discuss your requirements or get a quote online!

While social distancing guidelines are still in place, we are making every effort to keep both you and our engineers as safe as possible and to prevent the spread of coronavirus. This includes the use of PPE (personal protection equipment), frequent handwashing and you won’t be asked to sign anything. You can find out more about what to expect from an engineer visit on our Covid-19 FAQ page.

*BRC is automatically included in our Enhanced and Premium Cover Packages and an optional extra on the Standard Home Emergency Cover Package.

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Posted on 26 November 2019

When Should I Arrange A Boiler Service?

A boiler service is hugely important to ensure that your boiler is functioning as it should be. At Home Emergency Assist, we offer home emergency boiler cover with an optional boiler service, which we recommend doing once a year to reduce the chance of a sudden breakdown.

But is there a certain time of year that you should arrange your boiler service? Definitely! If you already have, or are interested in boiler and heating system cover with us, there are various benefits to suggest that it is better to arrange your boiler service during the warmer months. This is why we aim to complete our boiler servicing between April and September.

Flexible and convenient for you

Generally, there are less boiler breakdowns during the summer, which means that our engineers are not as busy compared to colder months of the year. If you arrange your service included in your boiler cover with us during the summer, there is often the chance of more flexibility to choose an appointment that is convenient for you, as well as a shorter waiting time.

Ensure your boiler is ready in time for winter

Arranging your boiler service in the summer months means that your mind will be at rest in time for winter, when boiler problems are more likely to occur and are more problematic if they do so. If you choose boiler cover and hot water tank insurance at Home Emergency Assist, we can ensure that your boiler is working as it should be but will also be there for you in case the worst was to happen during winter.

Provide your boiler with consistent care

During the summer, our boilers are turned off because the weather is a lot warmer. When the colder weather creeps back in, problems are more likely to occur when you turn your boiler back on after months of being dormant.  If you opt for an annual boiler service when purchasing home emergency cover, we can assess your boiler in accordance with the Gas Safety Regulations, so you are all set for winter. Our UK approved engineers will also recommend areas that may require further maintenance. For extra protection, our boiler and central heating cover will ensure that you are fully protected if you did happen to suffer an unfortunate boiler or central heating emergency breakdown.

To find out more about how we’re here to solve your emergency breakdowns with our boiler cover including service and other types of home emergency cover, including plumbing & drains and home appliances cover, contact our friendly team on 0330 09 48 301. You can even request a call back to discuss your requirements or get a quote online!

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