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Posted on 27 May 2020

Signs That Your Fridge Freezer Is Broken

It’s never good when your fridge stops working, and it’s not just the cost of repairing or replacing the fridge, but the cost of the food you have inside it too, especially with a measure of lockdown still being in place.

Having appliance insurance in place before problems start to develop is a good way of ensuring that your appliance downtime is reduced and that you’re not left with an unexpected expense but here are the most common signs to look out for that it might be time to replace your fridge.

Food going off too quickly

Food going mouldy quickly is a sure sign your fridge is struggling to regulate its temperature, particularly in the warmer months. There are a number of reasons why this right be happening:

  • The thermostat has broken
  • The condenser coils are dusty
  • The motor is working overtime


Before you waste any more food, it may be worth calling out an engineer or replacing your appliance.

An expensive energy bill

A sudden rise in your monthly energy bills could be caused by faulty kitchen appliances; especially when you know your day to day usage hasn’t changed.

Fridge-freezers are the worst offenders for this as they’re on 24/7 unlike your washing machine or dishwasher.

Too cold

While a little bit of water or ice in your fridge is perfectly normal, too much ice is a indication that there’s a problem. This is often due to the door seal needing to be replaced but if that doesn’t solve the problem, it’s a sure sign something’s wrong.

Strange noises

You’re probably used to your fridge humming but if it suddenly stops, accompanied with the loss of the internal light, it probably means you’ve lost power. Locating the blown fuse and flicking it back on will usually solve this problem but you may need to call your electricity provider if not.

If the hum disappears but the light stays on, this might be the sign of a bigger problem. You can try fixing it by turning the thermostat to its coldest setting (this may help to jump start it again), defrosting the fridge or turning it off and on again.

If your fridge makes any noises other than humming, this is a sure sign that something is loose or a part is on its way out.

To find out more about how our home appliances cover can help you solve your problems along with our other types of home emergency cover, including boiler and central heating, and plumbing and drainage insurance, contact our friendly team on 0330 09 48 301. You can also request a call back to discuss your requirements or get a free quote online in minutes!

While social distancing guidelines are still in place, we are making every effort to keep both you and our engineers as safe as possible and to prevent the spread of coronavirus. This includes the use of PPE (personal protection equipment), frequent handwashing and you won’t be asked to sign anything. You can find out more about what to expect from an engineer visit on our Covid-19 FAQ page.

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