Our offer terms and conditions

Here you'll find the terms and conditions for all the special offers, discounts and promotions that we're running at Home Emergency Assist.

Discount Code Terms

By purchasing a home emergency insurance policy with a promotional code, you agree to these terms and conditions. These terms and conditions are separate to any other contracts you may have with us.

Discount is only available for customers who previously held a home emergency or appliance policy with us (could be within the last 12 months).
Discount cannot be used in conjunction with any other promotion.
Discount cannot be used in conjunction with any comparison or cashback website, or any other third-party website.
Discount cannot be used for appliance policies.
Discount does not apply to non-insured products, such as boiler services.
Only one offer per household.
No cash alternatives will be offered.
All other terms of business and cancellation policy terms remain in effect.
We reserve the right to withdraw a promotional code offer at any time.

Home Emergency Assist is an Appointed Representative of Insure Group Limited which is authorised and regulated by the Financial Conduct Authority (FRN: 584710). Home Emergency Assist is a company registered in England (08279496). VAT registration number: 315 9487 76. Registered address: Ground Floor, 4C New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, United Kingdom.