Pay annually and you’ll also save up to 12%! See savings below.
(All discounts automatically deducted at checkout. Offer ends 31 January 2021)
With our Complete Home Emergency Cover, you get all the benefits of being covered for your boiler and central heating and plumbing and drainage systems along with home securities, utilities, roofing and pest removal.
your billing
your cover
£3,000 Cover Limit
Unlimited Cover Limit
Our Complete Cover package will ensure that you’re protected against unforeseen breakdowns with your boiler and central heating and plumbing and drainage systems. It additionally protects you against problems with your water supply and gas supply pipes, along with home securities, including lost keys, roofing and pest removal.
Our Enhanced Cover offers you protection in the event of experiencing complete heating/hot water loss or damage to/failure of your plumbing and drainage system.
Our Premium Cover offers you the same protection in the event of complete loss/failure to your boiler and central heating or plumbing and drainage systems along with the additional reassurance that we’ll repair or rectify any leaks within your boiler and central heating system and replace any leaking pipes. We’ll also repair taps and restore toilet facilities.
When you choose us for Complete Cover home emergency insurance, you can expect a professional and helpful service with round-the-clock support from our dedicated claims line. You can get a quote online in minutes.
Unlike some other providers, we’re also fully FCA regulated which means you’re buying an insurance policy from us rather than a maintenance contract. This gives you extra protection and reassurance that we’ll provide you with clear, honest information.
Don’t just take our word for it though – look at our ‘Excellent’ Trustpilot reviews.
This is the call out fee you’ll pay towards any claim you make on your insurance. You can select a £0, £60 or £95 call out fee option. The higher the call out fee you select, the lower the monthly or annual price you pay.
Pay annually and you’ll save up to 12%!
You can also choose to pay monthly through our chosen credit provider.
All monthly payments shown include interest.
Boiler: boiler breakdowns can be expensive and inconvenient, so we’ll cover the cost of the parts and labour and send an approved engineer to make sure your boiler is back and running as soon as possible. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution
Central Heating: we’ll protect you against the breakdown of your boiler and central heating system if you’re left without heating or hot water.
Electrics: we’ll help if you suffer the failure of at least one complete electrical circuit within your home.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Plumbing & Drainage: from burst pipes that will cause internal damage to your home to the failure of the only available toilet, we’ll send our approved engineers to fix the problem quickly.
Pest Removal: if you have an infestation of rats, mice, wasps or hornets in your home, we can help restore your home to normal.
Security: if your home is left insecure and easily accessible to intruders following damage or failure of an external lock, door or window, we’ll make sure it’s safe and secure again.
Access to Home: lose your keys or get locked out of your home and we’ll help you regain entry and ensure it’s left secure.
Roofing: we’ll help if your roof suffers from missing, broken or loose tiles which will cause internal water damage.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Boiler: we’ll make sure your boiler is running smoothly as quickly as possible with all call out fees, labour and materials included. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution
Central Heating: to make sure you’re never left without heating or hot water, we’ll repair or rectify any leaks within or the breakdown of your central heating system as well as fixing thermostats.
Electrics: we’ll assist you to repair or replace any item or system after your supply meter which causes your main electrical wiring system to stop working.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Plumbing & Drainage: from replacing leaking pipes to clearing blockages, repairing dripping taps and restoring toilet facilities, we’re here for you.
Water Supply Pipe: we’ll cover you in the event of a blockage or leakage of your water supply pipe up to your main stopcock.
Pest Removal: if you have an infestation of rats, mice, wasps or hornets in your home, we can help restore your home to normal.
Security: if your home is left insecure and easily accessible to intruders following damage or failure of an external lock, door or window, we’ll make sure it’s safe and secure again.
Access to Home: lose your keys or get locked out of your home and we’ll help you regain entry and ensure it’s left secure.
Roofing: we’ll help if your roof suffers from missing, broken or loose tiles which will cause internal water damage.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
For the moment you need immediate help in your home, such as a burst pipe causing internal damage to your home, the failure of the only toilet available in the property or the complete loss of heating/hot water.
Less of an emergency but still inconvenient problems in the home such as repairing a dripping tap or replacing leaking pipes.
This is only available with our Premium cover level.
We can cover Gas and LPG boilers.
Please note, we can only cover boilers under 15 years old.
From burst pipes to blocked drains, we’ll be on hand to help, getting you back up and running as soon as possible.
We’ll also cover you in the event of a blockage or leakage of your water supply pipe up to your main stopcock.
Include a boiler service with any of our packages for only £72 a year. This can be added to your basket before your final purchase.
This includes electrics and gas supply pipe cover.
Add this for only £15 a year.
Choose between our Enhanced or Premium cover levels:
Enhanced: this is the best option if you’re only looking for help in emergency situations; those ‘oh-no’ moments such as the complete loss of heating and hot water or your only toilet has stopped working. You’ll have access to approved engineers 24/7, 365 and will be covered up to £3,000!
Premium: if you’re looking for a more comprehensive level of cover then Premium is best for you, it includes all elements of Enhanced so you’ll also get peace of mind that those emergency situations are sorted, but it also takes all the stress of those inconvenient problems around the house away such as dripping taps, leaking pipes or repairing faults in your boiler along with an unlimited cover level.
Please make sure you’ve read our terms and conditions below:
