The whole point of taking out any insurance cover is to know that should the situation arise, you can make a claim with ease, and your situation will be resolved as quickly and efficiently as possible.
With Home Emergency Assist, that’s exactly the experience we aim to give you.
Important: if you can smell gas, immediately call the National Gas Emergency Helpline on 0800 111 999 to report a suspected gas leak, and follow these guidelines to keep you and your family safe.
Claims relating to Home Emergency, Plumbing & Drainage, and Boiler cover.
(Online claims will be processed Monday – Sunday, 6am – 11pm)
Phone lines open: 24 hours a day, 365 days a year
Claims related to home appliance cover.
(Online claims will be processed Monday – Friday, 9am – 5pm)
Monday – Friday, 9am – 5pm
(Closed bank holidays)