About

Because when appliances stop, everything else does too

From washing machines to ovens, and stand mixers to robot vacuums, our insurance helps keep your home running smoothly. With cover for 30+ household essentials, you can relax knowing we’re here to help when things go wrong.

Get covered today View featured products

Great value cover for your tumble dryer

Keep your dryer spinning smoothly all year round with breakdown and accidental damage cover.

From £1.55 a month

Great value cover for your washing machine

Stay on top of laundry day with protection against breakdown, and accidental damage.

From £1.55 a month

Protect your cooker today

Peace of mind for the heart of your home; we're here to make sure dinner's never off the table.

From £1.55 a month

Great value cover for your vacuum cleaner

Keep your home spotless with protection against accidental damage, and breakdowns.

From £1.86 a month

Protect your coffee machine

Keep the coffee pouring with cover to make those early mornings just a little bit easier for you.

From £1.86 a month

Cover for your hair dryer/styler

Never miss a good hair day with cover that keeps your hair dryer/styler running.

From £1.86 a month

Can't see your appliance above?

We can cover over 30 appliances against mechanical and electrical breakdown, as well as accidental damage. You can select your preferred appliances on our quote page.

See a full list of appliances we can cover

Rab

Excellent home appliance cover and more

Nick

Very competitive price to insure my washing machine,

Mike

...looking for robot vacuum insurance and HEA seems to be the only provider who can provide a policy on this type of item

30+ appliances; one simple plan

At HEA, we know how much your appliances matter - from your cooker to your coffee machine. That’s why our cover protects over 30 household appliances against mechanical and electrical breakdown and accidental damage.

It’s flexible, affordable protection designed to keep your home running smoothly all year round - get cover today and live happily ever after.

FAQs

If your appliance is less than 5 years old and can’t be repaired, we’ll replace it with one of a similar type and spec, so you’re back up and running in no time.
If your appliance is between 5-10 years old, we’ll still give you a helping hand by making a contribution towards a replacement. The amount we cover depends on the age of your appliance:

Appliance age Contribution
Under 6 years old 40%
Under 7 years old 30%
Under 8 years old 20%
Under 10 years old 10%
Here’s how it works - quick, simple, and stress-free:
1. Call us - or fill out our online form - within 48hrs of the problem starting (after this, it wouldn’t be considered an emergency, and wouldn’t be covered).
2. We’ll arrange for an engineer to visit quickly, during our normal working hours (9am - 5pm, Monday to Friday, excluding bank holidays).
3. Once everything’s sorted, you’ll just need to sign to confirm you’re happy with the work, and we’ll take care of the bill directly with the engineer (within your cover limits).
You’ll find everything you need - including contact details on our claims page.
A quick heads-up - there’s an extra £50 excess to pay if:
- you make a claim in the first 90 days of your cover
- the appliance you’re claiming for is over 6 years old
When you take out cover with us, you can choose the excess that suits you best. In general, the higher the excess you pick, the lower your monthly cost will be.
The two options are £0, and £50.
A quick heads-up - there’s an extra £50 excess to pay if:
- you make a claim in the first 90 days of your cover
- the appliance you’re claiming for is over 6 years old
You’ll have unlimited call-outs, up to the value of your appliance(s) you’ve chosen to protect. Just keep in mind you can’t claim for more than the value you’ve declared for each appliance.
Want the full details? You can check out exactly what’s included (and what’s not) in your policy book.
Yes - we’ll need to see proof of purchase for the appliance(s) you’ve chosen to cover. Without it, we won’t be able to process your claim.

Policy book

Product information