25% Introductory Discount on your insurance cover.
Pay annually and you’ll also save up to 12%! See savings below.
(All discounts automatically deducted at checkout)
your billing
your cover
Product comparison
up to £3,000
Unlimited
up to £3,000
Unlimited
up to £3,000
Unlimited
Our Enhanced Policies Include
30 Day Money Back Guarantee
14 Day Cooling Off Period
£3,000 Cover Limit
Boiler Replacement Contribution up to £500
Dedicated UK 24/7, 365 days emergency claims line
UK network of qualified Gas Safe registered engineers
Our Premium Policies Include
30 Day Money Back Guarantee
14 Day Cooling Off Period
Unlimited Cover Limit
Boiler Replacement Contribution up to £500
Dedicated UK 24/7, 365 days emergency claims line
UK network of qualified Gas Safe registered engineers
30 Day Price Promise
Find like-for-like home emergency insurance elsewhere within 30 days of your purchase and not only will we match the price, but we'll refund the difference too!
FAQ's
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What is boiler and heating cover?
Boiler and central heating cover offers you protection in the event you experience a complete boiler breakdown and/or heating failure.
If you choose a Premium cover package, you can also be assured that we’ll repair your thermostats too.
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Why is boiler and heating cover important?
Boiler and central heating insurance is highly recommended to ensure that if your boiler breaks down, you don’t experience heat loss for long periods of time. This insurance is especially important in the winter months when your home requires extra heating.
You never know when the worst will happen, and our boiler breakdown cover can help you save on large repair costs and prevent you living in uncomfortable conditions.
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Why choose Home Emergency Assist for your cover?
When you choose us for your boiler and central heating cover, you can expect a professional and helpful service with round-the-clock support from our dedicated claims line.
Unlike some other providers, we’re also fully FCA regulated which means you’re buying an insurance policy from us rather than a maintenance contract. This gives you extra protection and reassurance that we’ll provide you with clear, honest information.
Don’t just take our word for it though – look at our ‘excellent’ Trustpilot reviews.
Boiler & Heating Cover
Boiler: boiler breakdowns can be expensive and inconvenient, so we’ll make sure your boiler is back up and running as soon as possible. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: we’ll protect you against the breakdown of your boiler and central heating system if you’re left without heating or hot water.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Boiler: we’ll make sure your boiler is running smoothly as quickly as possible with all call out fees, labour and materials included. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: to make sure you’re never left without heating or hot water, we’ll repair or rectify any leaks within or the breakdown of your central heating system as well as fixing thermostats.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Complete Cover
Boiler: boiler breakdowns can be expensive and inconvenient, so we’ll cover the cost of the parts and labour and send an approved engineer to make sure your boiler is back and running as soon as possible. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: we’ll protect you against the breakdown of your boiler and central heating system if you’re left without heating or hot water.
Electrics: we’ll help if you suffer the failure of at least one complete electrical circuit within your home.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Plumbing & Drainage: from burst pipes that will cause internal damage to your home to the failure of the only available toilet, we’ll send our approved engineers to fix the problem quickly.
Pest Removal: if you have an infestation of rats, mice, wasps or hornets in your home, we can help restore your home to normal.
Security: if your home is left insecure and easily accessible to intruders following damage or failure of an external lock, door or window, we’ll make sure it’s safe and secure again.
Access to Home: lose your keys or get locked out of your home and we’ll help you regain entry and ensure it’s left secure.
Roofing: we’ll help if your roof suffers from missing, broken or loose tiles which will cause internal water damage.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Why not upgrade to Premium for non-emergency cover and an unlimited cover limit?
Boiler: we’ll make sure your boiler is running smoothly as quickly as possible with all call out fees, labour and materials included. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: to make sure you’re never left without heating or hot water, we’ll repair or rectify any leaks within or the breakdown of your central heating system as well as fixing thermostats.
Electrics: we’ll assist you to repair or replace any item or system after your supply meter which causes your main electrical wiring system to stop working.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Plumbing & Drainage: from replacing leaking pipes to clearing blockages, repairing dripping taps and restoring toilet facilities, we’re here for you.
Water Supply Pipe: we’ll cover you in the event of a blockage or leakage of your water supply pipe up to your main stopcock.
Pest Removal: if you have an infestation of rats, mice, wasps or hornets in your home, we can help restore your home to normal.
Security: if your home is left insecure and easily accessible to intruders following damage or failure of an external lock, door or window, we’ll make sure it’s safe and secure again.
Access to Home: lose your keys or get locked out of your home and we’ll help you regain entry and ensure it’s left secure.
Roofing: we’ll help if your roof suffers from missing, broken or loose tiles which will cause internal water damage.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Boiler, Heating & Electrics
Boiler: boiler breakdowns can be expensive and inconvenient, so we’ll make sure your boiler is back up and running as soon as possible. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: we’ll protect you against the breakdown of your boiler and central heating system if you’re left without heating or hot water.
Electrics: we’ll help if you suffer the failure of at least one complete electrical circuit within your home.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Boiler: we’ll make sure your boiler is running smoothly as quickly as possible with all call out fees, labour and materials included. If it turns out our engineer is unable to repair your boiler and it’s deemed ‘beyond economical repair’ we’ll provide £500 boiler replacement contribution.
Central Heating: to make sure you’re never left without heating or hot water, we’ll repair or rectify any leaks within or the breakdown of your central heating system as well as fixing thermostats.
Electrics: we’ll assist you to repair or replace any item or system after your supply meter which causes your main electrical wiring system to stop working.
Gas Supply Pipe: we’ll repair or replace the damaged section of your internal gas supply pipe and turn your gas back on.
Optional Boiler Service: an annual visit to check your boiler is safe and in good working order. This can be added to your basket before your final purchase.
Emergency
For the moment you need immediate help in your home, such as the complete loss of heating/hot water, a burst pipe causing internal damage to your home or the failure of the only toilet available in the property.
If you want to be covered for ‘non-emergency’ as well then please upgrade to our Premium cover level.
Non-emergency
Less of an emergency but still inconvenient problems in the home such as repairing an intermittent fault or a broken thermostat.
This is only available with our Premium cover level.
Cover Limit
The amount you can claim (up to) in total on the policy each year.
For an unlimited cover limit, select our Premium option.
Plumbing & Drainage
From burst pipes to blocked drains, we’ll be on hand to help, getting you back up and running as soon as possible.
We’ll also cover you in the event of a blockage or leakage of your water supply pipe up to your main stopcock.
Boiler Service
Include a boiler service with any of our packages for only £72 a year. This can be added to your basket before your final purchase.
Complete Cover
Our most comprehensive cover, including Pest Removal, Roofing and Home Security insurance.
Why not upgrade to Premium Cover for non-emergency cover as well as an unlimited cover limit?
Excess
This is the call-out fee you’ll pay towards any claim you make on your insurance. You can select a £0, £60 or £95 call-out fee option. The higher the call-out fee you select, the lower the monthly or annual price you pay.
Billing
Pay annually and you’ll save up to 12%!
You can also choose to pay monthly through our chosen credit provider.
Prices displayed based on £95 call out fee but other options available at checkout. Monthly ‘from’ price does not include APR.
Cover
Choose between our Enhanced or Premium cover levels:
Enhanced: this is the best option if you’re only looking for help in emergency situations; those ‘oh-no’ moments such as the complete loss of heating and hot water or your only toilet has stopped working. You’ll have access to approved engineers 24/7, 365 and will be covered up to £3,000!
Premium: if you’re looking for a more comprehensive level of cover then Premium is best for you, it includes all elements of Enhanced so you’ll also get peace of mind that those emergency situations are sorted, but it also takes all the stress of those inconvenient problems around the house away such as dripping taps, leaking pipes or repairing faults in your boiler along with an unlimited cover level.
25% Discount Introductory Offer
We’re currently offering a fantastic 25% discount to all new customers!
Please make sure you’ve read our terms and conditions below:
- 25% Introductory offer for new customers only (defined as those who have not held a Home Emergency policy with Home Emergency Assist within the last 3 months).
- Based on year 2 renewal price if no claims are made within the policy period.
- Available on ‘Enhanced’ and ‘Premium’ Home Emergency products only.
- Not available on Appliance Cover or Boiler Service.
- We reserve the right to withdraw the offer at any time.
- All ‘was’ and ‘from’ prices quoted on website based on £95 call out fee. APR not included.